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Free PDF 2025 Newest EXIN CITM: EXIN EPI Certified Information Technology Manager Reliable Braindumps Questions
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EXIN EPI Certified Information Technology Manager Sample Questions (Q24-Q29):
NEW QUESTION # 24
During several project meetings, it is discovered that certain team members are not fully aware of, and/or do not understand, the activities for which they are responsible. Which process is most likely to be blamed for this?
Answer: A
Explanation:
Team members' lack of awareness or understanding of their responsibilities points to a failure in communication management(C). According toPMBOK, communication management ensures that project information, including roles, responsibilities, and activities, is effectively communicated to all stakeholders.
Poor communication planning or execution (e.g., unclear task assignments or inadequate briefings) can lead to misunderstandings, as seen in this scenario.
* Risk management (A):Focuses on identifying and mitigating risks, not task communication.
* Cost management (B):Deals with budgeting and cost control, not role clarification.
* Scope management (D):Defines project scope and deliverables, but communication management ensures team members understand their responsibilities within that scope.
Reference:EPI CITM study guide, under Project Management, likely covers PMBOK's communication management processes, emphasizing stakeholder engagement and information distribution. Check sections on project communication or stakeholder management.
NEW QUESTION # 25
The new system (application) is ready for adoption (implementation). The customer is concerned that an instant change-over from the current system to the new system will create a large impact on the user base.
You are requested to propose an approach for adoption. Which of the items listed below is recommended?
Answer: B
Explanation:
When implementing a new system, the customer's concern about a large impact on the user base suggests the need for a low-risk, controlled adoption strategy. Inapplication management, theparalleladoption approach (B) involves running both the old and new systems simultaneously for a period, allowing users to transition gradually while ensuring the new system functions correctly. This minimizes disruption, as the old system remains operational as a fallback if issues arise with the new system.
* Big bang (A):This approach involves switching entirely to the new system at once, which is high-risk and likely to cause significant disruption, especially for a concerned user base. It's unsuitable here due to the potential for widespread impact.
* Coordinated (C):This is not a standard term in application deployment strategies. It may imply a managed transition but lacks the specificity of parallel or phased approaches.
* Phased (D):This involves rolling out the new system incrementally (e.g., by department or module), which reduces risk but doesn't provide the same level of safety as parallel, where both systems run concurrently to ensure continuity.
Theparallelapproach is ideal for mitigating risks during a critical system transition, as it allows validation of the new system's performance while maintaining business continuity. According toITILorSDLCframeworks, parallel adoption is often recommended for mission-critical systems to ensure stability and user acceptance.
Reference:EPI CITM study guide, under Application Management, likely discusses system implementation strategies within the Software Development Life Cycle (SDLC) or ITIL's service asset and configuration management. Refer to sections on application deployment, transition planning, or change management for details on parallel adoption.
NEW QUESTION # 26
In vendor selection, what is the most important reason for a reference check?
Answer: D
Explanation:
The most important reason for areference checkinvendor selectionis toindependently verify and validate a vendor's claim(A). Reference checks involve contacting the vendor's previous or current clients to confirm claims about performance, reliability, and service quality, ensuring the vendor can meet contractual obligations. This aligns withvendor management best practicesto mitigate risks by validating vendor credibility.
* Verify products by other customers (B):Too narrow; reference checks focus on overall performance, not just products.
* Obtain financial information (C):Financial data is obtained through financial due diligence, not reference checks.
* Identify customers not mentioned (D):Not a primary goal; the focus is on validating provided references.
Reference:EPI CITM study guide, under Vendor Selection/Management, likely covers due diligence processes, emphasizing reference checks for validation. Check sections on vendor evaluation or due diligence.
NEW QUESTION # 27
The IT department is requested to select and implement technology and support which will deliver knowledge capable of supporting cross-functional business units. What do you require?
Answer: C
Explanation:
To deliverknowledgesupportingcross-functional business units, bothinformation management(A) anddata management(B) are required (C).Data managementensures raw data is collected, stored, and organized (e.
g., databases, data quality), whileinformation managementtransforms data into meaningful knowledge (e.g., through analytics, reporting, or knowledge bases) accessible to business units. According toCOBITorIT strategy frameworks, integrating data and information management enables cross-functional collaboration by providing actionable insights and knowledge sharing.
* Information management alone (A):Focuses on knowledge delivery but relies on well-managed data.
* Data management alone (B):Provides raw data but lacks the processes to turn it into usable knowledge.
Reference:EPI CITM study guide, under IT Strategy, likely discusses data and information management for enabling business processes. Refer to sections on knowledge management or data governance.
NEW QUESTION # 28
A selection process for new IT staff has started. The Human Resource department has requested to follow the corporate staff hiring protocol. One mandatory item to be included is additional screening. What is verified by doing this?
Answer: B
Explanation:
In corporate hiring protocols,additional screeningtypically refers to background checks beyond basic qualifications, such as verifying a candidate'scriminal record. This is critical for IT roles, where employees may have access to sensitive systems and data, ensuring trustworthiness and compliance with security policies.
Salary demands (A) are negotiated during the hiring process, not screened. Number of years of experience (B) and educational level (D) are verified through resumes and standard checks, not typically classified as
"additional screening," which focuses on security-related checks like criminal records.
Reference:EPI CITM study guide, under IT Organization, likely covers hiring protocols and security considerations, emphasizing background checks for IT staff. Check sections on human resource management or information security management.
NEW QUESTION # 29
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